How can we help?
Get help with your account, subscription, cycle tracking, privacy controls, AI Companion, or anything that feels off in the app.
Email Support
Send us what happened, the device you are using, and any screenshots that help explain the issue.
Get Ava
Need to reinstall or share Ava with someone? Use the iOS download link.
Common Topics
Account access
Include the email or Apple ID relay address you used to sign in so we can find the right account.
Subscription help
Subscriptions purchased on iOS are managed by Apple. You can cancel from iOS Settings or App Store subscriptions.
Cycle predictions
Predictions improve as you log more cycles, symptoms, BBT, sleep, and wellness details over time.
Privacy requests
For data export, account deletion, or privacy questions, email us and mention the request type.
Safety Note
Ava cannot help with emergencies. If you are worried about urgent symptoms, pregnancy complications, self-harm, or immediate danger, contact local emergency services or a qualified healthcare professional right away.